Repair & Remake

Repair & Remake is a service we provide at the New Order of Fashion Lab, where you can hand in your clothes for repair.

Key features of the service

  1. Personal Consultation

    Let’s talk about creative ways to repair your garment

  2. Custom Repairs

    Each fix is tailored to your needs.

  3. Remakes

    Want to transform your piece into something entirely new or do you just need a small damage fixed? Let’s make it happen!

How to access Repair & Remake

Step 1. Book your repair.

Tell us about what you want fixed by filling in and submitting the Repair Form.

Step 2. Bring in your item.

Once we agree on your personalised fix, you can hand in your item, either in person or through post. 

Step 3. Wear your custom repair clothes.

The repair crew will fix your clothes for you. Repairs take ten working days, depending on how soon you need it by and availably of repair crew.

We are open from Monday-Thursday for drop off and pick up days will be made in agreement with you upon delivery. 

Our repair crew’s services are €1 a minute. A repair would be minimum of 10 minutes. 

Ways we Repair & Remake

Invisible Mending

Sweater Up Cycling

and more!

Sashiko

Formal Shirt Reworking

Needle felting

T-shirt Redesigning

Patching

Darning

Meet the Repair Crew

Want to join?

Do you know how use a sewing machine and want to be a part of a movement to change fast fashion? Then consider joining our Repair Crew!

Send an email about yourself to repair@neworderoffashion.com

Business to Business Repair Service

Are you from a company that would like to provide clothing repairs to your customers?

We can provide you with a repair service so that your customers can bring their clothes for repaired with us!

For more information get in touch with us at lab@neworderoffashion.com

FAQs

When can I drop off or pick up my item?

We are open from Monday-Thursday for drop off. Pick up days will be made in agreement with you upon delivery. 

How do you accept payments?

We accept payments both by card and cash in person or through PayPal.

How long does a repair take?

Repairs take approximately five working days, depending on how soon you need it by and availably of repair crew.

Where can I post my item? 

You can send your clothes for repair to this address:

Torenallee 22-06, 5617 BD Eindhoven.

Do I get a receipt for my payment?

We can email you a recept for cash and on-site payments. For online payments you will receive payment confirmation from PayPal.

How do I get back the garment once the repair is done?

You can collect your item or we can ship it to your address once our repair crew has fixed your clothes for you. The transportation costs will be included in the final price.

What if I have other questions?

If you have more questions you can email us at 

repair@neworderoffashion.com